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Assistant Service & Taiwan Personal Shipper
Mystery Surprise Taiwan Goodies By Post: This can be used as a “Surprise me!” thing or a “Just curious about receiving anything from Taiwan.” I can accept something like “Send me anything you want, but if possible, have the items be more geared toward stationery of these flavors and scenery post cards.”
Custom Order Instead? I can buy or receive stuff for you in Taiwan, and then ship it to you. You pay x1.5 of the amount for both goods and postage. (e.g., if you are sending me $250 USD, you need to send me a $375 USD total instead.) Please value my time and don’t just ask me if I can help you with a ship-to-Taiwan-only item without telling me what the item is. Contact me with the details and be specific; I reserve the right to decline your offer if I find your communication inefficient and/or unclear. For physical items, usually postage part is done in a separate second gig order here because I cannot confirm shipping costs without first confirming the costs with the post office.
For receiving items that is delivered to me months later (e.g., pre-orders from a store that only ships to Taiwan addresses), you must also pay $15 purely as a non-refundable “booking fee” first.
The task required in this instance was the dispatch from Taiwan to the United Kingdom of a t-shirt (previously purchased on the Shopee.tw platform). Kiyasu researched and advised on the different shipping options. Moreover, she paid for the shipping from her own pocket, before even having received the requisite funds from me. This was a kind gesture, and appreciated. Helpful photos, copy documentation and tracking details were also provided to keep me informed of the process. Thank you for the smooth transaction.
RECOMMENDED CONCIERGE SERVICE. As a happy repeat client of Kiyasu, whenever I require a personal shopper or buying service in Taiwan, she is my port of call. Over the years, Kiyasu has consistently been professional, efficient, friendly, as well as reassuringly communicative and quick to respond. This particular transaction related to a vintage collectible I discovered when doing a Google Images search. It was being sold by a private seller on Shopee.tw, which I could not access without an account on that platform (and I cannot read Taiwanese or Mandarin in any event). Fearing that somebody else might try to acquire the item in the interval, Kiyasu bought it before even receiving the purchase funds from me. Such initiative and generosity is typical of the level of service that Kiyasu has regularly offered. At a later date, we will discuss the international shipping options and arrange for the item to be forwarded to my address in the United Kingdom.
Another hassle-free transaction. For a recent initial instruction, Kiyasu purchased for me an item on the website Carousell, where potential buyers needed an address in Taiwan. Everything went smoothly. For this follow-up instruction, Kiyasu arranged for the item to be sent to me in the UK. The service provided was friendly, professional and speedy. I was given a choice between the different available shipping options, and kept informed throughout the process with very thorough written updates and attachments (receipts, screenshots, and photos of the purchased item, packaging and postage label). The fees for Kiyasu’s services were fair and, most importantly, transparent. Recommended.
SHOPPING CONCIERGE RECOMMENDATION: On prior occasions, I had engaged the services of Kiyasu to (a) buy specific items listed for sale in Taiwan, and (b) ship them to me in the United Kingdom. The transactions went very smoothly. Kiyasu was cheerful, professional, as well as highly responsive in her communications. She kept me updated on progress, and was reassuringly thorough in also sending relevant accompanying documentation (screenshots, receipts, photographs of the purchases, etc.). Therefore, when I recently spotted another desirable item being sold by a Taiwanese private seller on the platform Carousell, the buying services of Kiyasu immediately came to mind. She did not disappoint.
Follow up from the very good service.
Seller is willing to community step by step through the order process and is very friendly! Please get your Taiwan goods here! Seller is also fluent in multiple languages of the region which will definitely provide a quality service by meeting your needs, an accurate order.
Kiyasu accepted an instruction to purchase an item from a Taiwanese seller, and to forward it to the United Kingdom. She was consistently cheerful and a fast worker, at one point also taking a common-sense initiative in the interest of efficiency (without needing to be asked). Excellent communication, including reassuring holding messages and forwarding a helpful screenshot to keep me informed of her progress. Thank you from a repeat client.
The delivery was perfect. I like it and i will definitely order again
I liked the speed at which Kiyasu completed the order. The quality is good. She will work with the buyer also to make alterations.
I’m leaving about NT 100 more as a tip. Thank you
Seller was very informative and professional. I would recommend this service to those interested.
Very quick to reply seller! Very helpful all the way through!
I am in Taiwan, but I purchased this service from Kiyasu because she is very reliable and helpful. There is a peace of mind for having her run some of my errands. I highly recommend hiring her very much.
Looking forward to next deal.
Excellent customer service. Kiyasu’s instructions were to: (i) find out the different options available for shipping a parcel from Taiwan to the United Kingdom; (ii) repackage items into a smaller box to minimise delivery costs; (iii) fill in the requisite customs declaration form; and (iv) take the parcel to her local post office in Taiwan. When completing this work, she kept me regularly informed of her progress — also taking the initiative to provide me with plenty of helpful photos (without having to be asked). It was a pleasure dealing with this friendly professional. I wouldn’t hesitate to call upon her services again.
Highly recommended service provider. Deal with complete confidence.
I messaged Kiyasu to see if she could purchase for me some items that a shop only made available to Taiwan-based buyers. Her reply was quick, at 05:21 a.m. local time in Taiwan!
During our transaction, Kiyasu was exceptionally responsive. She kept me up-to-date, with messages both cheerful and professional in tone. For a client like me (living in the UK), it was most reassuring. When dealing with somebody for the first time, these are the types of communications one always hopes for — the kind that inspire confidence and peace of mind.
Kiyasu also showed herself to be a problem-solver, and speedily efficient.
5 stars.
The item arrived very quickly and it was a super cool poster!
